You can directly compare Niural and Paychex below. Comparing these options side by side makes it easy for you to review and decide which platform is best suited for your payroll and HR requirements.
Paychex is very limited in terms of the size of companies it can support as well as its tech capabilities. Niural simplifies everything from onboarding, bank linking process and reporting to an intuitive interface which reduces the amount of time you spend running payroll. Most companies outgrow Paychex quickly because of the difficult UI and scaling limitations, whereas Niural can grow with you - from 2 to 20,000+ employees.
Niural has exceptional customer support, unlike Paychex. With a dedicated account manager assigned to every customer, you do not have to wait days to hear back on support tickets - you can simply communicate with your Account Manager through a communication channel of your choosing. Whenever challenges or technical issues are encountered, the dedicated team is always ready to assist.
Niural offers a wide range of features to help you manage your entire workforce in one place. With Niural - customers can easily create and sign contracts, onboard contractors in the US and in 150+ countries around the world, as well as hire employees without having to set up their own entities internationally. Combined with an efficient implementation process, and a reliable compliance module- the Niural platform serves customers with far more use cases than Paychex.
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Paychex was very limited in its capabilities. We wanted to hire contractors and pay them from our payroll system itself, which we couldn't do with Paychex. With Niural, we easily create and sign contracts, and don't even need Docusign. The ability to hire employees internationally without the need to set up our own entities has been a great advantage over Paychex too. The team also made the implementation process with Niural very easy - we moved over from Paychex in just a couple of days.
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One of the standout features of Niural is its lightning-fast onboarding ability - I can bulk-upload employees and get them onboarded very quickly. They also automate bank linking and verification, which has helped reduce payroll errors to zero. The Paychex system was so manual and onboarding took several weeks with them which was a nightmare.
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Ever since we moved to Niural from Paychex, our benefits enrollment process has been much faster. We don't have to enter data twice or keep putting in the same information again and again. The benefits enrollment is entirely automated too, so no spreadsheets back and forth. Niural's system is very intuitive, so we save time and don't make as many mistakes.
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Niural gets both the small and big things right. Things such as separate logins for employees and employers, and an easy two-factor authentication process have been a game-changer for our team. Previously, with Paychex, we struggled with a challenging password reset process across logins into multiple systems - one for seeing paystubs, another for entering timesheets, expenses, etc. It was a huge time waste. Niural is a complete end-to-end system for everything that connects with payroll and has made our lives much easier.
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Ever since we moved to Niural from Paychex, our benefits enrollment process has been much faster. We don't have to enter data twice or keep putting in the same information again and again. The benefits enrollment is entirely automated too, so no spreadsheets back and forth. Niural's system is very intuitive, so we save time and don't make as many mistakes.
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Niural gets both the small and big things right. Things such as separate logins for employees and employers, and an easy two-factor authentication process have been a game-changer for our team. Previously, with Paychex, we struggled with a challenging password reset process across logins into multiple systems - one for seeing paystubs, another for entering timesheets, expenses, etc. It was a huge time waste. Niural is a complete end-to-end system for everything that connects with payroll and has made our lives much easier.
